Members :Delhi International Airport Limited – DIAL

Delhi International Airport (DIAL) is a joint venture consortium of GMR Group (64%), Airports Authority of India (26%) and Fraport (10%).

In January 2006, the consortium was awarded the concession to operate, manage and develop the Indira Gandhi International Airport (IGIA) following an international competitive bidding process. DIAL entered into Operations, Management and Development Agreement (OMDA) on April 4, 2006 with the Airports Authority of India. The initial term of the concession is 30 years extendable by a further 30 years. The contract was on BOOT basis.

Besides upgrading the existing terminals, DIAL has already commissioned a new runway 11-29 at IGIA on September 25, 2008. It has also inaugurated the new domestic departure terminal 1D (T1D) on 26th February, 2009. T1D will increase the capacity of domestic departures to 10 million passengers per annum. The terminal has a modern 5 level in-line baggage handling system to eliminate baggage X-ray prior to check in, spacious security hold area with extensive F&B and retail facilities, special contact zone for passengers with special needs and baggage handling area on a separate level allowing greater space for passenger amenities.

In March 2010, DIAL completed the construction of integrated passenger terminal (Terminal 3). The first phase of the airport is designed and capable to handle 60 million passengers per annum (mppa). This development was the first phase of the airport expansion. In subsequent stages, the airport will be further developed with the increase in passenger demand and more terminals and runways would be added in a modular manner to form a U shaped complex with an ultimate design capacity of 100 million passengers per annum. 

Terminal 3 has state-of-the-art complex that features Common Use Terminal Equipment (CUTE) and an advanced 5 level in-line baggage handling system with explosive detection technology for greater efficiency and security. The check-in area features more than 168 check-in counters. Passengers would greatly benefit as check-in and security clearances would be faster and less obtrusive. For international passengers more than 95 desks will facilitate immigration procedures. In addition, the terminal also features 78 aerobridges.

The two tier terminal building feature the departure complex on the upper level and the arrivals on the lower level. The roof of the building has been stylized incisions to allow daylight and has been angled to protect the interior from direct sunlight. The effect creates a calm environment and maximizes the sense of volume, space and light inside. The use of natural light will reduce the dependency on artificial light during day-time. The arrival hall features both standard and wide-body baggage reclaims belts. Passengers can emerge from bag reclaim into the Internal Landside Arrivals Concourse from where transit passengers could use elevators to proceed towards the Departures level. 4 piers will provide access to the aircraft from the terminal. Access to the new terminal would be via a 6 lane approach road. The Airport has been connected through dedicated high speed Metro line connecting to the city centre.

IGIA has been adjudged the world’s best airport in the 25-40 million passengers per annum (MPPA) category in the Airport Service Quality (ASQ) awards by the ACI for the year 2014. The airport improved from an ASQ score (measured on scale of 1 to 5) of 3.02 in 2007 to 4.90 in 2014. It was ranked second in 2011, 2012 and 2013. The Airport also bagged two awards for ‘The Best Airport in Central Asia/India’ and ‘Best Airport Staff in Central Asia/India’ at the prestigious Skytrax World Airport Awards 2015.

- Link to DIAL website